Washington Express’ liability for damage to your shipment is limited to $100 unless a higher replacement value is declared at the time your order is placed. Washington Express will assume additional liability for a fee of $25 per $1,000 of value to a maximum of $50,000. The declared value represents Washington Express’ maximum liability. Any claims for damage or loss must be reported to Washington Express within 72 hours of delivery. Loss in excess of the declared value is assumed by the shipper.
To cancel or make changes to an order give us a call at 301-210-3500 or email us as soon as possible. Drivers arrive quickly so the sooner we are notified the better.
|Service Area||Standard||Rush||Double Rush|
|Downtown DC||60 minutes||30 minutes||15 minutes|
|Capitol Hill||90 minutes||60 minutes||30 minutes|
|MD/VA Suburbs||2 hours||90 minutes||60 minutes|
|Outer Area||3 hours||2 hours||90 minutes|
*Double rush service cannot be accommodated at all times and will be determined at the time the order is placed. To see a service time map, please click here
We offer both autocard payments and invoice options for all corporate accounts that can be billed monthly or semi-monthly. Please note, there is a 3% processing fee for all payments made by credit card.
Our “Digital Countdown” with GPS tracking dispatch software allows our dispatchers to know exactly where every delivery is, and how much time remains until its delivery deadline.made by credit card.